Refund policy

If you’re not completely satisfied with your purchase, please contact our support team within 14 days of delivery. 
We will gladly offer an exchange or refund for unused, undamaged items returned in their original packaging. 
Custom-made or personalized pieces are non-refundable. 
Return shipping costs are the responsibility of the customer unless the item arrives damaged. 
All refund requests must be approved by our customer care team before a return is accepted.